Information Technology provides each staff member with a standard computer. Computers are replaced every three to five years to the latest industry standard. If you require any special requests for a computer you must seek permission from your department head before we can fill that request. Please view the standard computer link for the most recent configuration.

Installing Your New Computer

Your computer will be set up and installed by an Information Technology Computer Technician. The technician will transfer the files from your old PC to the new. Your computer will come pre-installed with our standard suite of software. Other software needs will be fulfilled pending the proper licensing. Your old PC will be taken away for disposal when the new computer is installed.

Network Access

Your department head must authorize a Network Access form to be connected to E-mail, the Datatel administrative system and Network storage access. Please click here for the form.

Printing

Staff shall print to the network attached laser printer in their department.

Printer issues should be reported to the Information Technology Help Desk at ext 5200, option #2.

University Supplied Software

Roger Williams University provides access to a variety of standard software running under Windows 7 as well as MacOSX.  Staff may also visit the eacademy web site to purchase software for a minimal fee.

Accounts and Servers

Usernames and Passwords

When you come to Roger Williams University you will be given an Roger Williams University username and password. When possible, usernames consist of the first initial of your first name followed by your last name, followed by @rwu.edu. For example jsmith@rwu.edu. Your email address will remain jsmith@rwu.edu.

Most new staff will receive their account information on the first day of employment from their supervisor. If your account hasn’t been set up, please contact the helpdesk at ext 5200 to receive an update on the status of your account.

You may change your Roger Williams University password by performing the following steps:

• After logging into your computer, hit CTRL+ATL+DEL
• Click the Change Password box
• Enter your new password
• Confirm your new password

To reset your password, go to http://myid.rwu.edu, and follow the onscreen instructions.